Support
Write to melberlabs@gmail.com. We answer within two working days.
Common questions
I restored the app and Pro is gone. Settings → Bitti Pro → Restore purchases. On iOS, use the same Apple ID; on Android, the same Google account. If you had created an account, sign in.
I changed phones and my journal is empty. The journal is stored only on the device. Use Settings → Data → Export on the old phone and Import on the new one.
How do I cancel? Yearly subscription: App Store or Google Play subscription settings. The 90-day pass does not renew, so there is nothing to cancel.
How do I delete my account? Settings → Account → Delete my account, or see this page.
The app is not a crisis service. If you are in danger, call your local emergency number.